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FuelCell Energy's Privacy

Last updated: June 17, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FuelCell Energy, 3 Great Pasture Road Danbury, CT 06810.
  • Cookies are data files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to FuelCell Energy Website, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data


If you are a European resident, you have the rights to access the personal information we hold about you and to ask that your personal information is corrected, updated or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident, We note that We are processing your information for the Services or otherwise to pursue Our legitimate business interests. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.


We use HubSpot’s system to gather information about visitors to our website. Personal information is stored in HubSpot/Salesforce when our visitors complete product inquiry forms or subscribe to receive email communications from us. HubSpot gathers non-personal information such as IP address, operating system, web browser, and web pages visited. HubSpot is integrated with FuelCell Energy’s digital properties such as Google, Salesforce, and Vidyard.

HubSpot Privacy Policy: 

HubSpot Security Program: 

Google Analytics

The FuelCell Energy website uses Google Analytics, an online analytics platform offered by Google Inc. Google makes it possible to analyze how users interact with the website. Information, including your IP address, is stored by Google in order to prepare reports for website operators. Google will not connect a user’s IP address with other Google data. You can prevent cookies from being installed by adjusting the settings on your browser. FuelCell Energy maintains an online presence on social media channels such as LinkedIN and YouTube that are integrated with Google Analytics and used in the generation of reports. By using our website, you consent to having Google Analytics process your data.

Google’s Privacy Policy: 

Google Ads

The FuelCell Energy website uses Google Adwords, an internet advertising service offered by Google Inc. Google’s Advertising Network distributes ads to relevant web pages using an algorithm that considers the user’s search and browser history. You can prevent cookies from being installed by adjusting the settings on your browser.

Google’s Privacy Policy: 

Vidyard (Buildscale Inc.)

FuelCell Energy uses the Vidyard video hosting platform throughout our digital channels. Vidyard is integrated with HubSpot. When users opt-in to HubSpot cookies, reports of video activity such as views and length of view are generated.

Vidyard Privacy Policy and Data Protection Officer: 

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.


The Services are not intended for individuals under the age of 13.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time in order to reflect, for example, changes to Our practices or for other operational, legal or regulatory reasons. If you have any questions and or require. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: 

FuelCell Energy's 2023 Sustainability Report is now available. Learn more